DoosanCARE : Doosan Infracore Construction Equipment

DoosanCARE

This is a unique and direct customer care program that offers
"Total Solutions" that are essential to customers' business development,
leading to long-lasting partnership and shared growth.

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DoosanCARE is our service philosophy based on the Doosan Way, the company's corporate business philosophy and culture. This is our commitment to provide value that exceeds our customers’ expectations, because our customers are why we exist and why we strive to improve.

A Proactive Customer Care Solution

Adopting a proactive approach to customer care, DoosanCARE focuses intently on each and every customer, listening closely to your voices so as to be able to offer a customized Total Solution for the greater success and long-term growth of your business.

Reliable

DoosanCARE focuses on listening closely to customers to provide a solution specifically tailored to your needs. This allows us to present reliable solutions that are above and beyond customer expectations and to deliver services customized to meet all your requirements.

Caring

DoosanCARE is not about simply providing the usual after-services: It goes much further by using all of Doosan's available resources to quickly identify and address any inconveniences or discomforts customers might have experienced with Doosan products, thereby enhancing overall operational efficiency.

Collaborative

DoosanCARE is a series of collaborative services offered by the various abilities of Doosan ranging from Sales, Quality Management and Product Planning to R&D, thereby enabling us to offer customers comprehensive solutions that surpass their expectations.

Sustainable

We increase customer satisfaction, tirelessly explore and indentify the needs of our new customers, and deepen our understanding of diverse markets through DoosanCARE, which enables us to consistently develop new products and further improve our services. DoosanCARE is a sustainable way of realizing customers’ desires in order to achieve shared growth and build long-lasting partnerships.

Customer Benefits from DoosanCARE

To maximize your productivity with a proactive approach, optimize machine availability by decreasing unexpected failures. Protect your valuable equipment investment by subscribing to the DoosanCARE Maintenance Program - the EASIEST and SUREST way to protect the value of your capital investment.